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Special 3-way Guarantee



1. No-caller Repetition Guarantee  (ADS-ON-HOLD® only)
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Exclusively for its on-hold production customers, Advertel, Inc. will, upon request, provide a Holdtime Analysis determining the exact production needs to eliminate caller complaints of message repetition. If, at anytime during said on-hold subscription and/or lease term, customer’s callers complain of too much message repetition, despite customer acceptance and implementation of the Holdtime Analysis recommendation, Advertel, Inc. will provide additional on-hold productions and/or longer-length on-hold productions at no charge to the customer for the duration of the current subscription and/or lease.


2. Production Satisfaction Guarantee  (all Advertel products)
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All announcer scripts must meet client approval before a production is recorded. If, however, after the recording client is not completely satisfied with the music, announcers, or overall quality of the production, Advertel, Inc. will at no charge to the customer, re-record the production. If after three (3) recording attempts the customer is still not satisfied, Advertel, Inc. will provide a full refund for productions not recorded.


3. 30-day Money Back Guarantee  (all Advertel products)
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If prior to 30 days from date of purchase client is not completely satisfied with their Advertel, Inc. playback equipment, and/or stock and/or non-custom production(s), and upon receipt of returned playback equipment and/or stock non-custom productions(s) in their original containers, Advertel, Inc. will gladly refund the amount of client's deposit, less shipping and handling, if any.


Warranty Disclaimer
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Depending on client's location, client may also be protected under certain guaranteed protections under state law. If the Advertel service purchase includes the purchase of any brand, make or model of telecommunications devise, hardware, power supply, or the like, client may also be protected by one or more manufacturer warranties.

Except as stated above, there are no warranties, express or implied, that extend beyond the specifications for any product or service. Advertel expressly disclaims any warranty, express or implied, that equipment and/or service represented hereunder is of merchantiable quality, or that it can be used, or is fit for any particular purpose.

Buyer purchases and accepts equipment/services solely on the basis of the warranty hereinabove expressed. Under no circumstances shall Advertel, Inc. be liable by virtue of this warranty or otherwise for any special, indirect, secondary, or consequential damages to any person or property arising out of the use or inability to use the product/service.